Privacy Policy

How Volos Store processes personal data of website users.

This Personal Data Privacy Policy (the “Privacy Policy”) applies to all information on the website located at https://volos-store.com.

1. General provisions

1.1. By using the website, the User agrees to this Privacy Policy and the terms of processing of the User’s personal data.

1.2. If the User does not agree with the Privacy Policy, the User must stop using the website.

1.3. This Privacy Policy applies only to this website. The website Administration does not control and is not responsible for third-party websites that the User may open via links on this website.

1.4. The website Administration does not verify the accuracy of personal data provided by the User.

2. Subject of the Privacy Policy

2.1. This Privacy Policy sets out the obligations of the website Administration not to disclose and to protect the confidentiality of personal data that the User provides at the request of the Administration.

2.2. Personal data permitted for processing under this Privacy Policy are provided by the User by filling in the registration form on the website.

3. Purposes of collecting the User’s personal information

3.1. The website Administration may use the User’s personal data to:

3.1.1. Identify the User in order to place an order.

3.1.2. Maintain contact with the User, including sending notices and requests related to the use of the Website, the provision of services, and the processing of the User’s requests and applications.

3.1.3. Confirm the accuracy and completeness of the personal data provided by the User.

3.1.4. Notify the User about the status of an Order.

3.1.5. Provide the User with effective customer and technical support if problems arise while using the Website.

3.1.6. Carry out advertising activities with the User’s consent.

4. Obligations of the parties

4.1. The User shall:

4.1.1. Provide the personal data required to use the Website.

4.1.2. Update and supplement the personal data if that information changes.

4.2. The website Administration shall:

4.2.1. Use the information received solely for the purposes set out in clause 3 of this Privacy Policy.

4.2.2. Keep confidential information secret, not disclose it without the User’s prior written consent, and not sell, exchange, publish or otherwise disclose the User’s personal data.

4.2.3. Take precautions to protect the confidentiality of the User’s personal data in line with the practices normally used to protect such information in business.

4.2.4. Block the personal data of the relevant User from the moment of a request by the User, the User’s legal representative or an authorised personal-data authority for the period of verification, if inaccurate personal data or unlawful actions are found.

5. Liability of the parties

5.1. If the website Administration fails to perform its obligations, it is liable for losses incurred by the User due to unlawful use of personal data, in accordance with the legislation of Ukraine.

5.2. In the event of loss or disclosure of Confidential information, the website Administration is not liable if that confidential information:

5.2.1. Became public before it was lost or disclosed.

5.2.2. Was received from a third party before the Administration received it.

5.2.3. Was disclosed with the User’s consent.

6. Dispute resolution

6.1. Before filing a court claim arising from the relationship between the User and the website Administration, a written claim (a written proposal for voluntary settlement) is mandatory.

6.2. The recipient of the claim shall, within 30 calendar days of receiving it, notify the claimant in writing of the outcome.

6.3. If no agreement is reached, the dispute shall be submitted to a court in accordance with the applicable legislation of Ukraine.

6.4. This Privacy Policy and the relationship between the User and the website Administration are governed by the applicable legislation of Ukraine.

7. Additional terms

7.1. The website Administration may amend this Privacy Policy without the User’s consent.

Privacy Policy | Volos Store